Contact
A real person reads every message.
Freefall is a small nonprofit, so we keep contact simple: pick the address that fits and write to us.
Say hello
General questions, ideas, or just a kind word about the mission.
hello@freefall.appSupport
Trouble with your account, the app, or anything not working the way it should.
support@freefall.appSafety
Urgent or sensitive concerns about a match or a conversation. These are read first.
safety@freefall.appPress
Writing about Freefall or the nonprofit model behind it? We'd love to talk.
press@freefall.app
We aim to reply within two business days. Safety reports inside the app are handled faster — if something is happening in a match right now, use Report or Block in the app first.
If you are in immediate danger, contact your local emergency services before contacting us.